Welcome to PlanLog. PlanLog is part of Agency Care Staff Ltd (Agency Care Staff Ltd t/a PlanLog). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
1. Who We Are PlanLog is a digital care management platform designed to assist care providers in planning, monitoring, and optimising service user care. Our platform helps organisations streamline operations while maintaining compliance and high-quality care standards.
2. Information We Collect 2.1 Personal Data You Provide When using PlanLog, you may provide:
Account Information: Name, email, phone number, organisation details Service User Information: Health records, medication, visits, care plans Billing Details: Payment information for purchases Communications: Messages sent via email/chat/support 2.2 Automatic Data Collection Device & Usage Data (IP address, browser type, OS) Cookies & Tracking Technologies 2.3 Third-Party Data Integrated services (e.g., NHS APIs) Partners & affiliates 3. How We Use Your Information Provide and maintain services Improve performance and security Process payments and subscriptions Send important notifications Provide technical support Ensure legal compliance We do not sell or rent your personal data.
4. How We Share Your Data With Your Consent: Authorised data sharingService Providers: IT providers, payment processorsLegal Compliance: Response to lawful requestsAll third parties must comply with data protection regulations.
5. Data Security Encryption for sensitive data Restricted access controls Regular security audits Note: No system is completely secure. We will notify users of breaches promptly.
6. Data Retention We retain data only as long as necessary, then securely delete/anonymise it.
7. Your Rights & Choices Access your personal data Request corrections Request deletion Restrict processing Data portability Withdraw consent Exercise rights via support@planlog.co.uk
8. Cookies & Tracking Essential Cookies: Required for functionalityAnalytical Cookies: Google AnalyticsMarketing Cookies: Targeted advertisingManage preferences in browser settings.
9. Third-Party Links We are not responsible for external websites‘ privacy practices.
10. International Data Transfers UK GDPR-compliant agreements Standard Contractual Clauses (SCCs) 11. Updates to This Policy Changes will be posted here with updated effective date.
By using PlanLog, you agree to this Privacy Policy. If you do not agree, please discontinue use.
Management
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