Thank you for choosing PlanLog. PlanLog is part of Agency Care Staff Ltd (Agency Care Staff Ltd t/a PlanLog). We strive to provide high-quality digital care management solutions to our users. This Refund Policy outlines the terms and conditions regarding refunds for our subscription services.
1. Trial Period – 14 Days Free
PlanLog offers a 14-day free trial to allow users to explore our platform before committing to a paid subscription.
During the trial period, you will have full access to PlanLog’s features
You may cancel at any time during the trial without any charges
Once the trial period ends, your selected subscription plan will begin automatically
🚫 No refunds will be issued after the trial period ends
2. Subscription & Billing
Subscriptions are billed in advance (monthly/annual)
Users can cancel anytime via account settings
🚫 No refunds for remaining time in billing cycle after cancellation
3. No Refund Policy After Trial
All payments are final and non-refundable after trial, including:
Partial use within billing cycle
Unused time due to inactivity
Dissatisfaction after trial expiry
Accidental purchases
We encourage using the trial period before financial commitment.
